![]() ![]() Its the easiest fix and doesnt require customer support. Have both your account details ready, and also be ready to confirm your account ownership with one-time code you will be sent via email.Įasier fix is to uninstall then delete all your non savegame data in the documents/bioware/masseffect3 as well as any remaining files in your steamapps/masseffect3 then reinstall the game and then reinstall the dlc via origin. Your best chance to get it fixed fast is to tweet EAHelp, and ask them to fix it for you. If it already happened to you, then arm yourself with a lot of patience if you try to reach EA Support using online chat or email, because most of the EA advisors will claim they cannot fix the problem. TL DR - If you do that, you will lose your mutli-player online pass (it happened to me yesterday), you won't be able to enter multi-player, and you will have to contact EA Support to refresh your account license and entitlements. Originally posted by HK-47:For details, see this thread on EA Answers HQ.
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